FAQ

Your new home will be professionally inspected and prepared by one of our onsite maintenance associates. Our standard practices include ensuring all areas of your new home are clean and functional.

Yes, we do have on-site maintenance.

Work orders may be submitted online through your Resident Portal.

Maintenance work orders are completed by one of our experienced onsite maintenance team members.

No. You may provide permission for us to enter when you submit your work order through your Resident Portal or by speaking with one of our onsite team members.

The onsite leasing office is able to assist during regular office hours. We do not provide after-hours lock out services.

You may customize your home with non-permanent decorations. Any modifications you make to your home during your residency may incur a charge at the time of move out. Charges are incurred when maintenance is needed to return your home to its original condition at the time of move in.

Laguna Gardens Apartments offers two heated resort style pools with spa, a 24-hour fitness center, and clubhouse.
Please visit our AMENITIES page for more details. 

Our pools and decks are open seven days a week, from 8am until 10pm.

Yes, we offer parking on-site.

Each unit has its own washer and dryer.

Yes, the Laguna Gardens Apartments is a pet friendly community.

The pet security deposit is $500.

Laguna Gardens Apartments does not have any weight or breed restrictions for pets. We allow two pets per apartment.

Yes, there is a dog park on-site.

Standard appliances in our apartment homes include refrigerator, microwave, dishwasher, gas stove and washer & dryer.

No, we do not offer furnished apartment homes.

Please speak with your onsite leasing office for a referral to a local furniture rental service.

We offer short-term leases at Laguna Gardens Apartments. You may discuss options with our leasing team.

No, leases may be in the name of the individual occupying the home. We do not allow sub-leasing at our communities.

No, we do not offer package concierge services.

Our fitness center is open 24 hours a day, seven days a week.

We provide cardio equipment including treadmills, ellipticals, spin bike, as well as weight training machines with free weights and benches in our on-site fitness center.

Our building's quiet hours are 10pm to 8am. The communal spaces are open for use from 8am to 10pm and the fitness center is open 24/7.

No. We would be pleased to offer in person tours of our community during regular office hours.

Our leasing office is open Monday through Saturday from 9am until 5:30pm. You may walk in or schedule an appointment online via our website.

Our leasing office is open six days a week from 9am until 5:30pm. You may walk in or schedule an appointment online via our website.

You may apply online by selecting an apartment on our website and creating an applicant portal account. Our Leasing Consultants are available to assist with finding the perfect apartment home. Please visit our website or call 949-643-3328.

Applications are often approved in 72-hrs. Please carefully review the rental criteria, which is available as part of your application, to avoid any delays in processing your application.

We require a holding deposit of $250 and an application of $60 per application when applying for your new home. You will pay the remaining balance of your security deposit and first month's rent, or a prorated portion, at the time of move in.

Explore our website and determine which apartment home fits your needs best. Our onsite leasing team is available to help answer your questions and support you through the leasing process. It is helpful to be prepared with questions about your new home, the application process and what you need to qualify, and what you need in a community to help you feel at home. We are here to help you every step of the way.

Rent may be paid online through your Resident Portal or directly to the leasing office. We also offer flexible payments through our partnership with Flex. Please speak with your onsite leasing team for additional information.

Yes! Rent may be paid online through your Resident Portal. You may make one time payments or set up recurring payments within the payment portal.

Only rentable items or pets incur additional fees.

Yes, renter's liability insurance is required.

No, utilities are paid separately from your rent.

Please contact SoCal Gas at 1-800-427-2200 to set up gas service and San Diego Gas and Electric at 1-800-411-7343 to set up electric service.

Cox Cable is the provider for internet and cable.

Yes, our community offers a resident referral fee. Your on-site leasing office will provide more details.

Laguna Gardens Apartments allows guests to stay up to 14 consecutive days in one calendar month or 28 days annually and two guests per household for the community amenities when present.

We do not offer rental price reductions on longer leases at Laguna Gardens Apartments. You may not pay rent for a year in advance to secure your unit.

You will need to pay another security deposit to transfer from one community to another.

No, we do not allow subletting at our community.

You may elect to pay a lease break fee equal to one month of rent or you will be responsible for the remaining months of rent left on your lease agreement.

Yes, the closest public transportation to Laguna Gardens Apartments is Orange County Transit Authority bus stop located 1/2 mile from the community.

Laguna Gardens Apartments is located less than 10 miles from Dana Point and Laguna Beach. We are close to local parks, recreational facilities and schools.

Laguna Gardens Apartments is in the Capistriano Unified School District school district

In addition to the community dog park the nearest dog park is located at Laguna Niguel Pooch Park, five miles away from our community.

Yes, the nearest bike trail to Laguna Gardens Apartments is Niguel Bike Trail.

Residents at Laguna Gardens Apartments shop at The Alicia Plaza Shopping Center and The Shops at Mission Viejo. They also frequent Costco and Target located within close proximity to the community.

The nearest coffee shop to Laguna Gardens Apartments is Starbucks which is approximately 5 minutes away.

Our address is 24455 Via Pansa, Laguna Niguel, CA 92677 which is conveniently located near the corner of Pacific Park and La Paz Road.
Please visit our MAPS page for more information and detailed directions. 

The nearest cross street to Laguna Gardens Apartments is Pacific Park and La Paz Road.